Frequently Asked Questions


Do you accept donations of books/movies/cds etc.?

We do!  The Library appreciates your donation of used books and/or movies.  These items may be added to the collection, but more often they are put in our Used Book Sale. However, we have a few guidelines that need to be followed:

If you have 1 or more boxes full of items, please call first. Due to limited storage space, we cannot accept more than 1 box from November – April.

Please bring them inside the library when we are open, and notify a staff person that you are making a donation. DO NOT: drop them off when we are closed, leave them in front of the door, leave them in the parking lot, or put them in the drop box.

Only clean books/movies please! No items that are musty, moldy or dusty.

Regretfully, we cannot accept textbooks or encyclopedias.

Magazines can be dropped off in the front hall. We have a “free” table there for our patrons to drop off or take home magazines.

Thank you for supporting your library with your donation!


Can I send a  fax  from the library?

Yes!  The Library offers faxing services to the public.  To send, the first page is $1.00, with every page after 50¢ each.  To receive, it’s 25¢ per page (our fax number is 716-778-9344, and please include your name somewhere on the fax).

Can I get photocopies made at the library?

Yes!  The Library offers photocopying services to the public:

Single-sided, Black & White: 15¢ per page

Double-sided, Black & White: 25¢ per page

Single-sided, Color:  50¢ per page

Double-sided, Color:  75¢ per page


How do I get a library card?  What can I do with my library card?

Click here for information on how to get a library, loan periods, late fees, placing holds and accessing your account online.

While trying to use the online catalog with my library card, my card was blocked.  Why?

There several reasons why your card is blocked:

Your card has come up for renewal.  Library cards need to be renewed about every 2 years, and the computer will automatically  attach a notice to your card of this.  Simply give us a call or stop by the library and verify your information.

Your card has fines on it – returning items late incurs fees on your cards.  Find out more under Library Card Information.

If you have any questions, please stop by the library or call us at 778-9344.

It’s asking for a PIN number.  I don’t have a PIN, do I?

Yes you do!  This security feature was added when we upgraded in 2009. Everyone was given the same PIN – CHANGEME – and you are required to change it to something you will remember!

 Go to the catalog, click on MY Account, and log in with your library card number and CHANGEME as the PIN. Click on “Change PIN” towards the bottom of the “Personal Information” page and follow the directions.

 Already changed your PIN but can’t remember what it is? You’ll have to call us at (716) 778-9344 during library hours (M-F: 10AM-6PM; Saturday 10AM-2PM).


How do I go about making a donation as a memorial?

Memorial donations can be made in the form of a monetary donation or a physical item, such as books, movies, or larger items.  Please include the following:

The name of the person(s) that the memorial is for

The name and address of who you would like notified of the memorial

If making a monetary donation, what kind of item you would you like purchased or what subject would you like it to cover

If the item is a book, what you would like the bookplate message to be

Click here for a copy of our Memorial Donation form.


Do you have a Notary Public at the library?

Unfortunately, we do not.  However, the Town Hall does!  Check with the Town Clerk’s office.


I have library items (books, movies, magazines, etc.) checked out from another library.  Can I return them to your library?

Yes you can!  Newfane is a member of the NIOGA Library System, serving Niagara, Orleans, and Genesee counties. Items checked out from a library in the NIOGA system may be returned to any library in the NIOGA system. Any items returned to our library will be checked in here, and then senton to their home library via a weekly delivery system that transfers items between libraries. For a list of libraries, click here.


Does the library offer any kind of programming during the summer? 

Yes we do!  Newfane Free Library offers reading programs for everyone, where library books are read for prizes and/or chances at prizes.  We also offer summer story hour, a craft station, fitness/nutrition classes for a variety of ages, and summer movies!  Check out our Summer Reading Program Page, which is listed under Programs on the main menu.


Does the library offer wireless internet or WiFi?  

Yes we do!  The Library offers free WiFi throughout the building for the public to use.

Does it cost anything to use?

No, WiFi is FREE!